Overview
We respect your privacy. This policy explains what we collect, why we collect it, and how you can control your information. We aim to apply privacy principles such as data minimization, purpose limitation, and security by design across our learning experience.
If we introduce a new feature that materially changes how we process personal data, we will update this policy and, where appropriate, provide additional notice.
Data We Collect
We collect information you provide directly, information generated during course use, and technical information needed to deliver the site reliably. The categories may include:
- Account data: name, email, and authentication data (for example, a hashed password if an account feature is provided).
- Course data: lesson progress, quiz results, assignments, practice notes, and feedback you choose to submit.
- Support data: messages you send to support, and metadata necessary to respond (for example, timestamps).
- Technical data: device type, browser, pages visited, approximate time on page, and diagnostic data (for example, errors).
- Preference data: saved settings such as theme preference or cookie choices.
We do not seek to collect sensitive personal data. Please avoid sharing sensitive information in free-text fields unless it is necessary for your request.
How We Use Data
We process personal data to operate, maintain, and improve our courses and website. Typical purposes include:
- Provide and improve courses and support (for example, access to lessons, continuity of progress, and troubleshooting).
- Personalize training (for example, recommendations based on progress and preferences, where available).
- Communicate service updates related to enrollment, policy changes, and important notices.
- Protect the service by detecting abuse, preventing fraud, and maintaining security.
- Comply with legal obligations and respond to lawful requests.
Cookies
Cookies and similar technologies help the site function and remember preferences. Where used, we generally classify cookies as:
- Essential: required for core functionality, such as security and authentication.
- Preferences: used to remember choices like theme or language.
You can change cookie choices anytime via the footer controls (if available). If you decline cookies, some settings may not persist between visits.
Retention
We retain data only as long as needed for course delivery, support, and legitimate operational needs, and as required by applicable laws. Retention periods can vary based on the type of data and purpose of processing. You can request deletion as described below.
Your Rights
Depending on your location, you may have rights regarding your personal data. These may include:
- Access, correction, deletion, and portability.
- Withdraw consent where processing is based on consent.
- Object to certain processing or request restriction of processing.
To exercise rights, contact us using the details below. For security, we may need to verify your request before completing it.
Security
We use reasonable technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us promptly.
International Transfers
If you access the site from outside the country where our systems are located, your information may be processed in other jurisdictions. We take steps intended to ensure an appropriate level of protection for personal data when transfers occur.
Children’s Privacy
Our courses are not directed to children under 13. If you believe a child has provided personal data, contact us so we can take appropriate steps.
Changes to This Policy
We may update this policy from time to time. The “Effective date” at the top indicates when the latest version was published.
Contact
Email: [email protected]